Privacy Policy

Last update: Aug 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account: A unique account created for You to access our Service or parts of our Service.
  • Business: For the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of such information, either alone or jointly with others, that does business in the State of California.
  • Company: (referred to as either "the Company", "We", "Us" or "Our") refers to GoldenVM LLC, 4801 Laguna Blvd, Ste 105-110, Elk Grove, CA 95758. For the purpose of the GDPR, the Company is the Data Controller.
  • Consumer: For the purpose of the CCPA, means a natural person who is a California resident. A resident includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA even if outside the USA for a temporary or transitory purpose.
  • Cookies: Small files placed on Your computer, mobile device, or other device by a website, containing details of Your browsing history.
  • Country: California, United States.
  • Data Controller: For the purposes of the GDPR, the legal person (the Company) which alone or jointly with others determines the purposes and means of processing Personal Data.
  • Device: Any device that can access the Service such as a computer, cellphone, or digital tablet.
  • Do Not Track (DNT): A concept promoted by US regulatory authorities, notably the FTC, for allowing users to control the tracking of their online activities.
  • Discord Server: A community Guild named GoldenVM created by the Company on Discord, accessible at https://www.discord.gg/VPvPj3V8Y7/
  • Personal Data: Any information that relates to an identified or identifiable individual. Under the GDPR, this includes details such as name, identification number, location data, or online identifier. Under the CCPA, it refers to information that identifies, relates to, describes, or can be associated with You.
  • Sale: For the CCPA, means selling, renting, releasing, disclosing, disseminating, or otherwise communicating a Consumer's personal information to another business or third party for valuable consideration.
  • Service: Refers to the website.
  • Service Provider: A natural or legal person processing data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate, provide, or analyze the Service. Under the GDPR, Service Providers are considered Data Processors.
  • Third-party Social Media Service: Any website or social network that allows a User to log in or create an account to use the Service.
  • Usage Data: Data collected automatically by the Service, such as duration of page visits.
  • Website: Refers to Hosturly, accessible from goldenvm.com, billing.goldenvm.com, or any website within the goldenvm.com domain.
  • You: The individual or legal entity accessing or using the Service. Under the GDPR, You are the Data Subject or User.

Types of Data Collected

Personal Data: While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You, including:

  • Email Address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Bank account information for payment of products and/or services
  • Usage Data

Additional Personal Data: When paying via bank transfer, additional data may be collected to verify Your identity, including:

  • Date of birth
  • Passport or National ID card
  • Bank card statement
  • Other address-linked information
  • Bank account information for service payments

Usage Data: Automatically collected data such as Your Device's IP address, browser type and version, pages visited, time and date of visit, time spent on pages, unique device identifiers, and other diagnostic data.

Information from Third-Party Social Media Services: If You register or log in using services like Google, Facebook, or Twitter, We may collect associated Personal Data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. These include:

  • Cookies or Browser Cookies: Small files placed on Your Device. Refusing Cookies may affect functionality.
  • Flash Cookies: Local stored objects that collect and store information about Your preferences or activity on our Service.
  • Web Beacons: Small electronic files used to track visits or open emails.

Use of Your Personal Data

The Company may use Your Personal Data for various purposes, including:

  • Providing and maintaining our Service, including monitoring usage.
  • Managing Your Account and registration as a user.
  • Fulfilling contracts for purchased products or services.
  • Contacting You via email, telephone, SMS, or other electronic communications regarding updates or related information.
  • Providing news, special offers, and information about similar products, services, or events.
  • Managing Your requests to Us.
  • Delivering targeted advertising based on Your interests and/or location.
  • Conducting business transfers such as mergers, acquisitions, or asset sales.
  • Other purposes such as data analysis, usage trend identification, and Service improvement.

We may share Your Personal Data in these situations:

  • With Service Providers for analytics, advertising, payment processing, and communication.
  • During business transfers, such as mergers, sales, or financing events.
  • With Affiliates, who are required to honor this Privacy Policy.
  • With business partners to offer specific products, services, or promotions.
  • In public areas when You share personal information, which may be viewed by others.
  • With Your consent for other purposes.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Data may be retained to comply with legal obligations, resolve disputes, or enforce agreements and policies. Usage Data is typically retained for a shorter period, unless needed for security or Service improvement or required by law.

Transfer of Your Personal Data

Your Personal Data may be processed and maintained on computers located outside Your state, province, country, or other governmental jurisdiction with different data protection laws. Your consent to this Privacy Policy represents Your agreement to such transfers, and We take reasonable measures to ensure data security.

Disclosure of Your Personal Data

The Company may disclose Your Personal Data in various scenarios, including:

  • Business Transactions: In the event of a merger, acquisition, or asset sale, Your Personal Data may be transferred with prior notice.
  • Law Enforcement: If required by law or in response to valid requests from public authorities (e.g., a court or government agency).
  • Other Legal Requirements: When necessary to comply with legal obligations, protect Company rights or property, prevent wrongdoing, or safeguard the personal safety of Users or the public.

Security of Your Personal Data

While We strive to protect Your Personal Data using commercially acceptable methods, no transmission over the Internet or electronic storage method is 100% secure.

Processing of Your Personal Data

The Service Providers used by the Company may have access to Your Personal Data to perform functions such as analytics, advertising, and payment processing. Examples include:

  • Google Analytics: Tracks and reports website traffic, sharing data with other Google services. You can opt out with the Google Analytics opt-out add-on.
  • Firebase: An analytics service by Google that collects data via mobile devices.
  • Matomo: A web analytics service with its own Privacy Policy.
  • Clicky: A web analytics service; see Clicky's Privacy Policy.
  • Statcounter: A web traffic analysis tool with its own Privacy Policy.
  • Flurry Analytics: Provided by Yahoo! Inc. with an opt-out option via Flurry's Opt-out page.
  • Mixpanel: An analytics service where you can opt out via their opt-out page.
  • Unity Analytics: Provided by Unity Technologies. You can opt out through your mobile device settings.

Additionally, third-party Service Providers may be used for advertising purposes (e.g., Google AdSense, DoubleClick, AdMob) and email marketing (e.g., SendGrid, Mailchimp). For payments, third-party processors such as Apple Store In-App Payments, Google Play In-App Payments, Stripe, and PayPal are used.

Some vendors may also use remarketing services to advertise to You after You have visited our Service.

Behavioral Remarketing

Some third-party vendors may use non-cookie technologies to recognize Your Device and understand how You use our Service, so that advertisements can be tailored to Your interests.